Samsung Galaxy Note 7
The explosions of smartphones Samsung Galaxy Note 7 was due to the shortcomings of the design of the batteries and the technological process of Assembly of the device. An official cause named manufacturer
On January 23 in Seoul Corporation Samsung Electronics at a press conference summed up the results of the investigation of the reasons of ignition of smartphones Galaxy Note 7. The company researched more than 200 thousand thousand smartphones and 30 batteries and came to the conclusion that the cause of the incidents were the shortcomings of the design of the batteries and the technological process of Assembly of the device, stated in received by RBC message Samsung.
The analysis was done by the engineers of the group, together with experts from independent research organizations — UL, and TUV Rheinland Exponent. Experts check the hardware and software part of Galaxy Note 7, Assembly, quality control and delivery to points of sale.
Samsung Galaxy Note 7 went on sale in August 2016. But in September, the manufacturer recalled 2.5 million of smartphones worldwide from-for problems with the battery which overheated and sometimes caught fire. In October, the company announced that it would stop production and sales of Galaxy Note 7 due to security threats to users. Smartphones were sold in several countries, including the US and the UK. In Russia the official launch did not take place.
After the recall, in September of 2016 quotes manufacturer on the Korean stock exchange fell by 10%, or $22 billion, according to Bloomberg. The total losses of the Corporation from the scandal was about $5 billion according to estimates by The Wall Street Journal (WSJ).
The company says that the head of mobile units Samsung Dong-Jin To apologize to the users of Galaxy Note 7, mobile operators and business partners. In the future, to avoid similar problems, the company introduced a multi-security Protocol and scanner batteries.
According to Ko, the company formed a working group of external consultants and experts who study the battery. Experts will advise Samsung security batteries, and innovative developments in this field.
Before the South Korean concern has summed up the results of an internal investigation, the WSJ wrote, citing its sources, that cause problems the model could be too big size battery, and a manufacturing defect.